LAAPC is committed to maintaining the privacy of your personal information. We do not collect personally identifiable information (PII) when you visit our website.  We do, however, collect limited personal information in several circumstances when clearly provided by you in certain circumstances (described below).  We also collect some technical information when you visit our site to help improve your user experience. All of this site’s information is protected in accordance with LAAPC security policies. The information practices for our web site are set forth below. 

Information We Collect and Store When You Visit the Web Site

LAAPC automatically collects and stores information about your Internet connection when you visit our web site. This information may include the following:

  • the date and time that you access our site
  • the pages that you visit
  • if you linked to the LAAPC web site from another web site, the address of that web site
  • the type of browser used to access our site
  • the IP (Internet Protocol) address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the web) from which you access our site
  • the action that you tried to perform (for example, download a document or send an e-mail). 


When you visit our website, small bits of text known as cookies are stored on your computer. We use both per-session and persistent cookies.  Cookies help us gather information about how our site is used so that we can improve its performance.

Per-session cookies are stored in memory, are only available during an active browser session, and are erased as soon as you leave our site. Persistent cookies, which are not erased when you leave our site, anonymously track how you interact with our site (including where you came from and what you did during your visit). Neither our persistent nor our per-session cookies collect PII on users. All data collected is used only for the purposes described above for the sole use by LAAPC.  

Specific information is provided as full transparency in the spirit of LAAPC’s commitment to protect personal information in accordance with the Privacy Act of 1974 including further definitions and restrictions as provided for by the Financial Services Modernization Act of 1999 that provided additional safeguards for PII data held by Financial institutions and their related parties, with recognition of LAAPC’s consideration as a Third Party within the Act.

  • In an effort to restrict web submissions to legitimate inquiries, the photo identification program, “reCAPTCHA” is used. This program sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis. 
  • Base WordPress “Elementor” plug in is used to count the page views by storing a page connection using local storage in the user’s browser. By some accounts, it is not considered a “cookie” as it is not sent to us or any other third party. 
  • Google Analytics and tags are used to track web traffic. Google tags set and read cookies to identify unique users across browsing sessions. 

We use this information to help us make our site more useful to visitors. We learn what users like and need; what kind of technology they are using; how often they visit; and other valuable information that helps us offer our visitors the best site possible. 

Please refer to the following policies on Google’s website for more information: 

A pop up is generally provided for the following:  “You are leaving the website of LAAPC.  The privacy policy of the destination website may differ from the LAAPC policy.  LAAPC does not guarantee the information on websites maintained by other organizations, nor does it endorse organizations, products, or services promoted. To remain on this site, click Cancel. To continue to the link you selected, click OK.” 

Information We Collect and Store When You Send an E-mail

If you choose to give us your information in a request for information on the web site via electronic mail, you will be asked for your name and address and will have the option of providing other information, such as your e-mail and phone number.  If you are an existing client looking for support, we may ask for your banking core provider, and the name of the Loan Origination System you use.

If you send e-mail to LAAPC via this provided option, LAAPC will consider that to be your consent to use the information collected from the message consistent with this policy.

If you provide your name and other information, LAAPC will maintain the information to process your request or inquiry. LAAPC employees will see the information in the course of their official duties. We may retain you information for further communication purposes including direct marketing information which we feel may be of beneficial interest to you.  Requests for support will also be submitted to our Team Support ticketing system. Our Privacy policy also applies to our highly secure Team Support ticketing system.

Please note that e-mail is not necessarily secure against interception, and that e-mail features in this web site are not encrypted. If your communication is very sensitive or includes personal information of a customer, you should use a secure communication channel as established by your FI and LAAPC. 

How to Contact Us about the Web Site

If you are concerned about the way your information is used in connection with this Web Site or about the LAAPC privacy policy and information practices, please contact us at Privacy@LAAPC.Com.

LAAPC is not responsible for the content or the privacy policies of Web sites to which it may provide links.